Re-entry & Resiliency Plan (updated 10/21/21)
The Carlow University Division of Information Technology provides a broad range of technology services and tools for all members of the Carlow community.
Available 24×7 (login required)
Self-service portal and knowledgebase (login required)
Changing or resetting your password can be done without contacting IT
Depending on your issue, your call may be escalated. Escalated calls are addressed by the order they are received and the priority of the issue. If you are experiencing an outage or issue that may be impacting the entire University, please call +1 (412) 578-8700 immediately so that we can efficiently address the outage or issue.
Several computer labs and campus computers are accessible with your Carlow ID card. When you log in to a computer in a lab using your Carlow username and password, you have automatic access to Isadora, can use any of the installed software on the computer, can log in to other technology resources, and can print using your Carlow ID card.
All of our Oakland campus buildings provide wireless access.
If you are looking for a new PC, Dell and Carlow have teamed up to bring you a selection of pre-configured options at a discount.
The following minimum specifications are recommended for Carlow students. For better performance, we strongly suggest exceeding these specifications.
We’re here to help.