| Alabama Alabama Commission on Higher Education P.O. Box 302000 Montgomery, Al 36130-2000 Phone: +1 (334) 242-1998 Fax: 334-242-0268 Website: http://ache.edu/ACHE_Reports/Forms/SARA/StudentComp.pdf |
| Alaska Kierke A. Kussart Program Coordinator for Institutional Authorization Alaska Commission on Postsecondary Education PO Box 110505 Juneau, AK 99811-0505 Phone: +1 (907) 465-6741 Email: EED.ACPE-IA@alaska.gov Website: https://acpe.alaska.gov/ConsumerProtection |
| Arizona Keith Blanchard Deputy Director/Investigator Phone: +1 (602) 542-5769 Email: Keith.blanchard@azppse.gov Website: https://ppse.az.gov/complaint |
| Arkansas ICAC Coordinator Arkansas Department of Higher Education 114 East Capitol Little Rock, AR 72201 Email: ICAC@ADHE.EDU Website: https://static.ark.org/eeuploads/adhe/APPENDIX_J_Student_Grievance,_complaint_process_Revised_2015.doc |
| California Bureau for Private Postsecondary Education 2535 Capitol Oaks Drive, Suite 400 Sacramento, CA 95833 Phone: + 1 (916) 431-6969 Fax: 916-263-1897 Website: http://www.bppe.ca.gov/enforcement/complaint.shtml |
| Colorado Heather DeLange Academic Policy Officer 1560 Broadway, Suite 1600 Denver, CO 80202 Phone: +1 (303) 866-4209 Email: heather.delange@dhe.state.co.us Website: http://highered.colorado.gov/Academics/Complaints/default.html |
| Connecticut Education & Employment Information Center Phone: +1 (800) 842-0229 Email: edinfo@ctohe.org Website: http://www.ctohe.org/StudentComplaints.shtml |
| Delaware The Delaware Department of Education Teacher and Administrator Quality John W. Collette Resource Center 35 Commerce Way Dover, DE 19904 Phone: +1 (302) 857-3388 Email: IHE@doe.k12.de.us Website: www.doe.k12.de.us |
| District of Columbia Office of the State Superintendent of Education Education Licensure Commission 810 First Street, NE 9th Floor Washington, DC 20002 Website: http://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints |
| Florida Commission for Independent Education 325 W. Gaines Street, Suite 1414 Tallahassee, FL 32399-0400 Email: amy.lefstead@fldoe.org Fax: 850-245-3238 Website: http://cdn.fldoe.org/policy/cie/file-a-complaint.stml |
| Georgia Nonpublic Postsecondary Education Commission 2082 East Exchange Place, Suite 220 Tucker, Georgia 30084‐5305 Phone: +1 (770) 414‐3300 Fax: 770‐414‐3309 Website: http://gnpec.org/consumer-resources/gnpec-authorized-school-complainant-form/ |
| Hawaii Bobbi Lum-Mew HPEAP Administrator P.O. Box 541 Honolulu, HI 96809 Phone: +1 (808) 586-7327 Email: hpeap@dcca.hawaii.gov Website: http://cca.hawaii.gov/hpeap/files/2013/08/Student-Complaint-Form.pdf |
| Idaho Val Fenske State Coordinator for Private Colleges & Proprietary Schools Office of the (Idaho) State Board of Education 650 W. State St, (POB 83720) Boise, ID 83720-0037 Phone: +1 (208) 332-1587 Fax: 208-334-2632 Email: Valerie.fenske@osbe.idaho.gov Website: https://boardofed.idaho.gov/priv_col_univ/student_complaint.asp |
| Illinois Richard Tapia Associate Director for Diversity and Outreach 1 N Old State Capitol Plaza, Suite 333 Springfield, Illinois 62701 Phone: +1 (217)557-7359 Email: tapia@ibhe.org Website: http://complaints.ibhe.org/ |
| Indiana Sara E. Appel, M.A Academic Programs Manager Indiana Commission for Higher Education 101 West Ohio Street, Suite 550 Indianapolis, IN 46204-1984 Phone: +1 (317) 464-4400 Fax: 1-317-464-4410 Email: sappel@che.in.gov Tara L. Adams Accreditation Coordinator Indiana Board for Proprietary Education Indiana Commission for Higher Education 101 West Ohio Street, Suite 670 Indianapolis, IN, 46204-1984 Phone: +1 (317) 464-4400 Ext. 141 Fax: 317-233-4219 Email: tadams@bpe.che.IN.gov Website: http://www.in.gov/che/2744.htm |
| Iowa Carolyn Small Postsecondary Registration Administrator Phone: + 1 (877) 272-4456 Website: https://www.iowacollegeaid.gov/content/constituent-request-review |
| Kansas Jacqueline G. Johnson Director of Private/Out-of-State Postsecondary Education 1000 SW Jackson, Ste 520 Topeka, KS 66612 Phone: +1 (785) 296-4917 Email: jjohnson@ksbor.org Website: http://kansasregents.org/academic_affairs/private_out_of_state/complaint_process |
| Kentucky Director of Postsecondary Licensing Council on Postsecondary Education 1024 Capital Center Drive, Suite 320 Frankfort, KY 40601 Email: cpeconsumercomplaint@ky.gov Website: http://cpe.ky.gov/campuses/consumer_complaint.html |
| Louisiana Consumer Protection Division/Office of the Attorney General P.O. Box 94005 Baton rouge, LA 70804-9005 Phone: +1 (800) 351-4889 or +1 (225) 326-6400 Fax: 225-342-9318 Website: https://www.ag.state.la.us/ConsumerDisputes |
| Maine Angel Martinez Loredo Higher Education Specialist Maine Department of Education Augusta, Maine 04333 Phone: +1 (207) 624-6846 Email: angel.loredo@maine.gov Website: http://www.maine.gov/education/highered/DegGrant/DegGrantAuth.htm |
| Maryland Maryland Attorney General Academic Affairs/Student Complaints Maryland Higher Education Commission 6 N. Liberty street, 10th Floor Baltimore, MD 21201 Baltimore, MD 21202 Phone: +1 (410) 767-3301 or +1 (800) 974-0203 (toll-free) Fax: 410-332-0270 Email: acadprop@mhec.state.md.us Website: https://mhec.maryland.gov/institutions_training/Pages/career/pcs/complaint.aspx |
| Massachusetts Angela Williams Paralegal and Coordinator for Accountability & Regulatory Affairs Phone: +1 (617) 994-6963 Email: awilliams@bhe.mass.edu Website: http://www.mass.edu/forstufam/complaints/complaints.asp |
| Michigan Dept. of Licensing and Regulatory Affairs Bureau of Commercial Services, Licensing Division Proprietary School Unit PO Box 30714 Lansing, Michigan 48909 Fax: 517-373-3085 Website: http://www.michigan.gov/lara/0,4601,7-154-61343_35414_60647_2739—,00.html |
| Minnesota George R. Roedler, Jr., JD. Manager, Institutional Registration and Licensing Minnesota Office of Higher Education 1450 Energy Park Drive, Suite 350 St. Paul, MN 55108 Phone: +1 (651) 259-3975 Fax: 651-642-0675 Email: George.roedler@state.mn.us Website: http://www.ohe.state.mn.us/mPg.cfm?pageID=1078 |
| Mississippi Menia Dykes Director of Accreditation Mississippi Commission on College Accreditation 3825 Ridgewood Road Jackson, MS 39211 Email: mdykes@mississippi.edu Website: http://www.mississippi.edu/mcca/ |
| Missouri Missouri Department of Higher Education Phone:+1 (573)526-1577 Fax: 573-751-6635 Email: info@dhe.mo.gov Website: http://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf |
| Montana Montana University System Office of the Commissioner of Higher Education 2500 Broadway Street P.O. Box 203201 Helena, MT 59620-3201 Phone: +1 (406) 444-6570 Website: http://mus.edu/MUS-Statement-of-Complaint-Process.asp |
| Nebraska Kathleen Fimple Academic Programs Officer Nebraska’s Coordinating Commission for Postsecondary Education Phone: +1 (402) 471-0030 Email: kathleen.fimple@nebraska.gov Website: https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions |
| Nevada Commission on Postsecondary Education 8778 S Maryland Parkway, Suite 115 Las Vegas, NV 89123 Fax: 702-486-7340 Email: mjwu@cpe.state.nv.us Website: http://cpe.nv.gov/uploadedFiles/cpenvgov/content/Students/Complaint%2520Form%2520Initial(1).doc |
| New Hampshire Edward MacKay, Director Division of Higher Education/Higher Education Commission 101 Pleasant Street Concord, NH 03301 Phone: +1 (603) 271-0256 Email: Edward.mackay@doe.nh.gov Website: http://www.education.nh.gov/highered/colleges/index.htm |
| New Jersey Rochelle Hendricks Office of the Secretary of Higher Education P.O. Box 542 Trenton, NJ 08625-0542 Phone: +1 (609) 292-4310 Website: http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml |
| New Mexico Diane Vigil-Hayes Private & Proprietary Schools Administrator and Compliance Officer New Mexico Higher Education Department 2048 Galisteo Street Santa Fe, NM 87505 Phone: +1 (505) 476-8418 Email: Diane.Vigil@state.nm.us Website: http://www.hed.state.nm.us/students/hed-student-complaint-form.aspx |
| New York New York State Education Department Office of College and University Evaluation EBA Room 969 89 Washington Ave Albany, NY 12234 Email: ekramer@mail.nysed.gov Website: http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html |
| North Carolina Post-Secondary Education Complaints C/O Director of Licensure University of North Carolina General Administration 910 Raleigh Road Chapel Hill, NC 27514 Phone: +1 (919) 962-4558 Email: studentcomplaint@northcarolina.edu Website: http://www.northcarolina.edu/sites/default/files/documents/student_complaint_form.pdf |
| North Dakota Parrell D. Grossman, Director Office of Attorney General, Consumer Protection and Antitrust Division Gateway Professional Center, 1050 East Interstate Avenue, Ste. 200 Bismarck, ND 58503 Phone: +1 (701) 328-5570 Email: pgrossman@nd.gov Website: http://www.nd.gov/cte/ |
| Ohio Max Exline Phone: +1 (614) 728-3095 Fax: 614-466-5866 Email: mexline@regents.state.oh.us Website: https://www.ohiohighered.org/students/complaints |
| Oklahoma Mr. Jose Dela Cruz Coordinator of Academic Affairs Projects Oklahoma State Regents for Higher Education Phone: +1 (405) 225-9141 Website: http://www.okhighered.org/current-college-students/complaints.shtml |
| Oregon Juan Baez-Arevalo Director of Private Postsecondary Education Oregon Higher Education Coordinating Commission 775 Court St. NE Salem, OR 97301 Phone: +1 (503) 947-5977 Email: juan.baez-arevalo@state.or.us Website: http://www.ode.state.or.us/search/results/?id=83 |
| Pennsylvania Division of Higher & Career Education Pennsylvania Department of Education- Postsecondary and Adult Education 333 Market Street, 12th Floor Harrisburg, PA 17126-0333 Phone: +1 (717) 783-8228 Fax: 717-722-3622 Email: ra-collunivseminfo@pa.gov Website: https://www.education.pa.gov/Documents/Postsecondary-Adult/College%20and%20Career%20Education/Colleges%20and%20Universities/Higher%20Education%20Complaint%20Form.pdf |
| Rhode Island Commission of Higher Education RI Office of Higher Education 80 Washington Street, Suite 524 Providence, RI 02903 Website: http://www.ribghe.org/8a1031912.pdf |
| South Carolina SC Commission on Higher Education Academic Affairs Attn: Student Complaint 1122 Lady Street, Suite 300 Columbia, SC 29201 Email: submitcomplaint@che.sc.gov Website: http://www.che.sc.gov/CHE_Docs/AcademicAffairs/License/Complaint_procedures_and_form.pdf |
| South Dakota South Dakota Attorney General 1302 E. Hwy 14, Suite 1 Pierre, SD 57501-8501 Phone: +1 (605) 773-3215 Email: atghelp@state.sd.us Website: http://sdsos.gov/general-information/postsecondary-education/default.aspx |
| Tennessee Shauna Jennings Investigations Officer & Complaint Specialist Tennessee Higher Education Commission 404 James Robertson Parkway, Suite 1900 Nashville, TN 37243 Email: shauna.jennings@tn.gov Phone: + 1 (615) 741-0662 Website: https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.htmls |
| Texas William Franz, General Counsel Texas Higher Education Coordinating Board Office of General Counsel P.O. Box 12788 Austin, TX 78711-2788 Email: william.franz@thecb.state.tx.us Website: http://www.thecb.state.tx.us/index.cfm?objectid=051F93F5-03D4-9CCE-40FA9F46F2CD3C9D |
| Utah Utah Division of Consumer Protection Attn: Complaint Processor 160 East 300 South Salt Lake City, UT 84114-6704 Phone: +1 (801) 530-6601 Website: http://consumerprotection.utah.gov/complaints/index.html |
| Vermont Cathy Hilgendorf Postsecondary Approval Coordinator Vermont Agency of Education 120 State Street Montpelier, VT 06620 Phone: + 1 (802) 828-5402 Email: cathy.hilgendorf@state.vt.us Website: http://education.vermont.gov/documents/EDU-VTAOE-Complaint_Resolution_for_Postsecondary_Education.pdf |
| Virginia State Council of Higher Education for Virginia Phone: +1 (804) 371-2285 Website: http://schev.edu/index/students-and-parents/resources/student-complaints |
| Washington Karen Oelschlager Program Administrator /Degree Authorization Washington Student Achievement Council Phone: +1 (360) 753-7869 Email: kareno@wsac.wa.gov Website: http://www.wsac.wa.gov/student-complaints |
| West Virginia Dr. Kathy Butler, Senior Director of Academic Affairs WV Higher Education Policy Commission 1018 Kanawha Blvd., E. Suite 700 Charleston, WV 25301 Phone: +1 (304) 558-0261 Email: kbutler@hepc.wvnet.edu Website: https://www.wvhepc.org/resources/133-20.pdf |
| Wisconsin Blanca James Office Operations Associate P.O. Box 8696 Madison, WI 53708-8696 Phone: +1 (608) 266-1996 Email: blanca.james@eab.wisconsin.gov Website: https://dsps.wi.gov/Pages/Programs/EducationalApproval/Student.aspx |
| Wyoming Elaine Marces Wyoming Department of Education Phone: +1 (307) 777-6210 Email: elaine.marces@wyo.gov Website: https://edu.wyoming.gov/beyond-the-classroom/school-programs/private-school-licensing/ |
| Puerto Rico David Baez Davila Acting Executive Director, Puerto Rico Council on Education Phone: +1 (787) 641-7100 Fax: 787-641-2573 Email: dbaez@ce.pr.gov Website: http://www2.pr.gov/agencias/cepr/inicio/sobrecepr/Pages/Area-de-Programas-de-Apoyo-a-la-Educacion.aspx |
| Republic of Palau Palau Community College P.O. Box 9 Koror, Palau 96940 Phone: + 1 (680) 488-2470 Fax: 680-488-2447 Website: www.palau.edu |
| U.S. Virgin Islands The Virgin Islands Department of Education 1834 Kongens Gade St. Thomas, VI 00802 Phone: +1 (340) 774-0100 Fax: 340-779-7153 Website: http://www.vide.vi/ |