This page was last updated 08/10/2020


Question: Is the Student Hub open for physical visitors?

Answer: Yes. It opened on Aug. 10 and is adhering to federal and state mandates to ensure a safe environment. This includes plexiglass shields and ample social distancing signage. Days and hours are Monday, Wednesday and Thursday from 9 a.m. - 4:30 p.m. A staff member from each area will be present for in-person meetings. The cashier can only accept check and credit card payments. Cash will not be accepted. A secure drop box also will be available for paper form submissions.

Request a “virtual in-person meeting,” by contacting the specific Hub area listed below:


Question: Will campus health services still be available to students during COVID-19?

Answer: Yes. They will be available through Teleheath and by appointment only. Modifications to the existing health center will include easy-to-clean furniture, physical distancing and use of PPE, and electronic recordkeeping. These modifications are designed to maximize safety and student service while mitigating spread of the virus. 

The Health & Counseling Center is located in Frances Warde Hall, fourth floor, rooms 401, 402 and 404. Hours are Monday through Friday from 9 a.m. - 4:30 p.m. Call 412-578-6474 for an appointment. 


Question: Are academic support services modified for the fall semester given COVID-19?

Answer: Where possible, students will be encouraged to utilize these services via phone or virtual mode. However, face-to-face consultation, tutoring, coaching and concerns reviews will continue to take place, limited by CDC and state space allocations. 


Question: What are the implications to students with a disability? Specifically, will their learning be restricted because of COVID-19?

Answer: The Disabilities Office will provide guidance and best practice recommendations to ensure that all students with accessibility needs receive the same opportunity to learn as their student counterparts. 


Question: Will St. Joe’s Fitness Center be open in the fall?

Answer: Yes, utilizing the American College of Sports Medicine, National Intramural and Recreation Sports Association and Commonwealth of Pennsylvania best practice guidelines. Only students will have access to this facility, and hours will be reduced to allow for daily deep cleaning protocols. There will be a limited number of people permitted in the building at any given time, and the facility will be marked for social distancing. Locker rooms and showers will be accessible per recommended guidelines. 


Question: What is the status of Carlow University’s athletic teams?

Answer: All teams are actively engaged in their respective sports and following recommendations from the National Association of Intercollegiate Athletics (NAIA), UPMC and the Commonwealth of Pennsylvania. Student athletes are required to self-quarantine for 14 days prior to arriving on campus, demonstrate fitness to participate and undergo daily temperature testing, screening and monitoring. There will be a phased integration of conditioning, practice and competition. Additionally, athletes will be expected to comply with physical distancing and contact protocols and wear cloth masks at team gatherings and competitions. There will be daily cleaning of equipment, and the training room and treatments will be structured with UPMC guidelines. Preliminary guidelines from NAIA reflect slightly shortened seasons for fall competition. The University anticipates that spectator attendance will be limited and that livestreaming will be the primary vehicle for viewing competitions. 


Question: Will cheerleaders be participating at sporting events?

Answer: At this point in time, there will be no cheerleading at sporting events.


Question: Will clubs and organizations still meet on campus?

Answer: Yes. They will be limited to University students, faculty and staff and be adapted to comply with all CDC, state and local health department guidelines. However, Student Life will promote the use of virtual meetings and programming.


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