This page was last updated 7/15/21

Question: Are campus health services and counseling still available to students during COVID-19?
Answer: Yes. Health Services has moved and is now located in Aidan Hall. Services are offered by appointment via telehealth. In-person services are generally not offered with a few exceptions, such as medical emergencies and concerns that demonstrate clear medical necessity based on the sole discretion of the Health Services staff. The hours are Monday through Friday, 9:00 a.m. – 4:30 p.m.

To schedule an appointment, students can email hcs@carlow.edu with their full name and contact information to request an appointment or can call +1 (412) 578-6174 (and leave a message if no one is available to take their call.) Medical emergencies should be directed to emergency resources, including, but not limited to, Campus Police at +1 (412) 578-6007 if on-campus or 911 if off-campus.

The health center includes easy-to-clean furniture, physical distancing and use of PPE, and electronic recordkeeping. These are designed to maximize safety and student service while mitigating spread of the virus.

All counseling services are being offered via telehealth, and the Counseling Center is closed to in-person services.

To schedule an appointment with the first available counselor, whether for routine or more urgent matters, students can email hcs@carlow.edu with their full name and contact information to request an appointment or can call +1 (412) 578-6474. Leave a message if no one is available to take your call.

Mental health emergencies should be directed to emergency resources, including, but not limited to, Campus Police at +1 (412) 578-6007 if on-campus, 911 if off campus, or resolve crisis services if located anywhere in Allegheny County at +1 (888) 796-8226. During the academic year, the hours are as follows:

  • Monday, Thursday, and Friday: 9 a.m. – 4:30 p.m.
  • Tuesday and Wednesday: 9 a.m. – 7 p.m.
  • Sunday: Noon – 4 p.m.

Students should call +1 (412) 578-6474 or email hcs@carlow.edu for availability during academic breaks, holidays and the summer. Please note that Health and Counseling Services is closed when the University is closed.


Question: What are the implications to students with a disability? Specifically, is their learning be restricted because of COVID-19?
Answer: The Disabilities Office provides guidance and best practice recommendations to ensure that all students with accessibility needs receive the same opportunity to learn as their student counterparts.


Question: What is the status of Carlow University’s athletic teams?
Answer: All teams are actively engaged in their respective sports and are following recommendations from the National Association of Intercollegiate Athletics (NAIA), UPMC and the Commonwealth of Pennsylvania.

At all times, athletes will be expected to comply with UPMC, Carlow and NAIA guidelines. There will be daily cleaning of equipment and the training room and treatments will closely follow UPMC guidelines. 


Question: Is St. Joe’s Fitness Center open?
Answer: Yes, utilizing the American College of Sports Medicine, National Intramural and Recreation Sports Association and Commonwealth of Pennsylvania best practice guidelines. Only students have access to this facility, and hours are reduced to allow for daily deep cleaning protocols. There are a limited number of people permitted in the building at any given time, and the facility is marked for social distancing. Locker rooms and showers are accessible per recommended guidelines.


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