Dean to students: ‘We must remain vigilant’

University Communication to Students
Distributed: 08/27/2020
Posted: 08/31/2020

Dear Students,

As we close the first week of classes, campus life has returned, and all are working diligently to establish a semester flow. Health and safety remain of paramount concern. However, as Allegheny County Health Director Dr. Debra Bogen remarked yesterday, we will not know the impact of college students’ return to Pittsburgh for about three weeks. So we must remain vigilant.

Prior to coming to campus, we must self-screen. If you are running a fever of 100.4 or above, have symptoms identified with COVID-19, or have had a recent exposure of more than 15 minutes closer than 6 feet, please exercise an abundance of caution, and do not come to campus. Once you arrive on campus you will be screened, and anyone failing the screen will be asked to immediately depart campus.

Compliance and support with on-campus screening and mask wearing has been outstanding . We are screening over 600 students, faculty, and staff daily in this first week, all passing screens thus far. Consistency with these measures is key to our success!

Consistent with the Common Good, social distancing needs to be consistently 6 feet . Please be mindful as you are walking, stopping to chat, or standing in line for food items. Students are also expected to avoid large social gatherings off campus. Watch an upbeat reminder from student leaders.

If you are having any computer or connection related issues , please contact Carlow Help! Services at 412-578-8700 or . We have had some reported confusion regarding the correct email and believe the help line to be fully functioning.

Caring for your physical and mental health has never been more important. Health Services is now located in Aidan Hall, on upper campus in the Convent Circle. Services are offered by appointment via telehealth. In-person services are generally not offered with a few exceptions, such as medical emergencies and concerns that demonstrate clear medical necessity.

All counseling services will be offered via telehealth; the Counseling Center is closed to in-person services. To schedule an appointment, students can email with their full name and contact information to request a phone call to schedule, or can call 412-578-6474 (leave a message if no one is available to take their call).

Medical and mental health emergencies should be directed to Campus Police at 412-578-6007 if on-campus, 911 if off-campus, or resolve crisis services (Allegheny County) 1-888-796-8226.

During the academic year, the hours are Monday/Thursday/Friday 9:00 am - 4:30 pm, Tuesday/Wednesday 9:00 am - 7:00 pm and Sunday 12:00 - 4:00 pm. Students should call for availability during academic breaks, holidays, and summer.

Additional campus office availability is included in a quick reference we have compiled.

I speak for all the men and women of Carlow University in saying it is great to have students back and the new year underway. Our commitment to each other will lead to our success this year.


Timothy P. Phillips, PhD
Vice President of Student Affairs & Dean of Students