CARES Act, student emergency fund set to assist students

University Communication to Students
Distributed: 04/30/2020
Posted: 04/30/2020

Dear Students,

As you finish the final week of classes during this unprecedented time, we hope you remain safe and healthy. In an effort to keep you informed, this communication includes important updates. While we cannot, in all cases, offer answers at this time, we do want to keep you informed about where we are focusing our attention.

Fees Being Returned

The University will be returning room and board fees for students displaced from the residence halls. Notifications specifying amounts are being emailed to impacted students this week and early next. Also, parking fees from March 16 forward will be returned via check to all parking tag holders who are owed a refund. Base undergraduate student activities fees from March 16 forward will be credited to the fall semester for allocation and use by student organizations beginning this fall.

CARES Act Funds

The federal government has allocated funds to universities, half of which will be allocated directly to students to address losses related to the COVID-19 pandemic. We have received guidelines from the federal government regarding distribution of these funds. Details of the process for distributing these funds will be shared with you via email on Monday of next week.

Student Emergency Funds

In addition to the CARES Act, generous benefactors and alumni have made donations to assist with student emergency needs. To streamline the process, information regarding requests for support also will be released with CARES Act information on Monday.

Final Exams

We are committed to working with you and helping you have a successful term. Your faculty remain particularly attuned to the balance required to assure effective learning outcomes and student support. If you are experiencing dynamics of concern, please reach out to your individual faculty or department chairpersons to discuss matters. Academic leaders have deployed a variety of methods to empower student success.

Fall 2020 Planning

We are actively planning for a safe return to campus in the fall. We are working diligently to establish preventative measures to maintain health, safety, student well-being and full engagement in the learning experience. Once decisions have been determined, a communication from President Suzanne Mellon will follow in the near future. All student communications are, and will continue to be, posted to the Carlow University COVID-19 webpage. Thank you for your continued patience and support through this process.

Not sure whom to contact?

If you or a fellow student is in need, the University provides a CARE Team of staff personnel who are ready to support students during this unusual time. Please submit a report and let the team know about your needs, questions or concerns. Your submission is confidential and is not a part of your academic record.

If you are experiencing technology deficits that are a barrier to accessing course materials, class sessions or technical support, we are here to help. Along with the IT Help Desk, and the CDLI staff, we will help to determine the measures that need to be taken to address the deficit.

The CDLI has put together a CelticOnline Toolkit for Students, consisting of a series of videos, tutorials and “How Tos” to help answer students’ questions regarding online learning.

The Toolkit can be accesses through the “Resources” link in the All Students group on CelticOnline.

Grace Library Due Dates

Grace Library has staff has extended the due date to August 29 on all items currently checked out, including Grace Library materials and materials borrowed through Interlibrary Loan.

If you have library materials checked out and would like to return, please feel free to leave them in the brown Book Drop located outside of the first floor of the University Commons. Staff will be checking the book drop periodically to retrieve returned materials.

Graduating students have been contacted via email regarding any library materials they may have. If you are graduating and have library books out, and did not receive an email, please email the library.

Please know that you and your families remain in our thoughts and prayers as you complete the semester and navigate this unprecedented time. For those students who are graduating, we look forward to celebrating your accomplishments through the University’s virtual acknowledgment of their graduation. And for those who are continuing their educational journey, we look forward to a time soon when we can be back in proximity with each other. Do good and be well.


Timothy P. Phillips
Vice President of Student Affairs & Dean of Students