Students encouraged to utilize support services

University Communication to Students
Distributed: 04/16/2020
Posted: 04/16/2020

Dear Students,

As we swing into the last few weeks of the semester, the university remains concerned about your successful completion of courses and keeping you on track to degree completion. With that in mind, please know the following services remain available and willing to assist:

Center for Academic Achievement

The CAA is remotely offering tutoring and academic coaching through our scheduling system's synchronous web feature or writing tutoring through email. See our group site on Celtic Online, CAA Resources, for more information on how to make an online appointment. Look for upcoming tips posted on Celtic Online for ways to be a successful student in an online environment. Make a tutoring appointment if needed.

Campus Ministries

Though on-campus Sunday evening and daily Mass has been suspended for the rest of the semester, we are offering a zoom Liturgy of the Word Sunday evenings from 6 – 6:30 p.m. through April 26. Contact Campus Ministry for a link. All staff continue to work regular hours and to monitor email. Siobhan DeWitt is available to you via email or phone: 412.578.6651. Our chaplain, Father Paul, can be reached via e-mail.

Disabilities Services

Contact the Disabilities Services Office for help with accommodations. Students who are uncertain about possible accommodation adjustments, have new documentation, or have questions about processes going forward in these unusual times, should get in touch. All students can look for invitations in the coming days to join small group conversations via Skype about what having a disability in these times means to them and how they'd like to see supports work in the future.

Not sure who to contact?

If you or a fellow student is in need, the University provides a CARE Team of staff personnel who are ready to support students during this unusual time. Please submit a report and let the team know your needs, questions, or concerns. Your submission is confidential and not a part of your academic record.

If you are experiencing technology deficits that are a barrier to accessing course materials, class sessions, or technical support, we are here to help. Along with the IT Help Desk, and the CDLI staff, we will help to determine the measures that need to be taken to address the deficit.

Telehealth services available

Health and Counseling Services can provide routine telehealth services by pre-scheduled appointment and consultation and referral support by telephone.

Crisis and urgent physical and mental health needs

Crisis and urgent care is not available through Health and Counseling Services because telehealth services are not available through Carlow University on demand. For urgent mental health concerns or crises, please contact:
  • re:solve Crisis Network: 888-796-8226 (if you are in Allegheny County)
  • Carlow Police:  412-578-6007 if you are on campus
  • National Suicide Prevention Lifeline: 800-273-8255
  • Pittsburgh Action Against Rape: 866-363-7273
  • Crisis Text Line by texting HOME to 741741
If you are in an emergency situation and immediate assistance is needed, please call 911.

To schedule routine health care appointments

If you are seeking routine services for the first time with Health and Counseling Services, or do not know your provider’s name, please call 412-578-6474 or email and leave a detailed message, including your name and phone number. Someone will return your call during normal operating hours. 

If you are already connected with a provider, you may contact them directly by email or phone to request a call back to schedule. Please leave a detailed message, and your provider will call you back at their first available time.

NOTE: On the message, to protect your privacy, do not provide any specific health information. Leave your name and the best return call phone number.
For any additional non-urgent questions or concerns about Health and Counseling Services, please call 412-578-6474 and leave a detailed message. Someone will return your call as quickly as possible.

Raising awareness during Sexual Assault Awareness Month

Being a Carlow student means being part of a community and ensuring the health and safety of one another. April is Sexual Assault Awareness Month, and we all play a role in stopping violence! Carlow, in partnership with PAAR, is offering students a chance to learn some skills in helping their campus become a safer place through learning how to recognize and intervene against sexual violence.

Two sessions remain as follows:
  • April 21 @ 4:00 p.m.
  • April 23 @ 7:00 p.m.
Join us to learn and discuss how you can make campus a safer place for all who attend! SGA is donating 3 e-gift cards, $25, to one lucky winner that attends. Names will be drawn from each session. Please look for the links to each date in your email!

Red My Lips

Carlow is partnering with Red My Lips, a non-profit organization working to end the stigma of victim blaming and bringing awareness to sexual violence. As we continue to socially distance ourselves, Carlow students, staff, and faculty are encouraged to show their support and advocacy for sexual assault survivors by wearing red lipstick and taking a picture. When posting your photo to social media, make sure to tag redmylips and Carlow University. This is a great way to show our community how Carlow cares. Keep an eye out for your picture being featured on the Carlow University social media pages.

Mission in action

You and your peers inspire us every day! See the webpage links to “Stories that Inspire” and “We are in this Together.” And don’t forget to contribute what you or someone you know is doing!

We are here to help

As Fred Rogers reminded us, “The greatest gift you ever give is your honest self.” We continue to be available and respond to all your questions. For general questions and concerns, or if you are simply uncertain with whom to speak, submit a CARE report or contact Student Affairs at 412-578-2026. Leave a message as to how you would prefer to be contacted.

Thank you to those working the front lines and each of you providing support to others. May you and your family remain safe and healthy.


Timothy P. Phillips
Vice President of Student Affairs & Dean of Students