President Mellon emphasizes critical importance of centralized communications

To Faculty, Staff, Students, From the Office of the President
Distributed: 03/19/2020
Posted: 03/19/2020

Dear Carlow University Community,

I would like to thank the entire Carlow University Community for their incredible resiliency and the swift response of faculty and many others to the shift into alternative learning modalities for our students and the remote working environment for faculty and staff in response to the rapidly unfolding COVID-19 pandemic.

Working to mitigate the risk of COVID-19 on campus and in the community, the deans and faculty have been working diligently to ensure that our students successfully complete their academic studies for the Spring term. And divisional leaders and their staff have effectively shifted into alternative work environments to ensure the business continuity at the university.

In the midst of these rapidly unfolding developments, it remains critical that all communications are transparent, uniform, and centralized. This model ensures that all recipients are receiving accurate information. It also eliminates confusion and an overabundance of duplicate messaging. We will continue to disseminate all information through my office and the Internal Response Team via Marketing and Communications.

I encourage you to read all emails from the Office of the President and University Communications, frequently link into Carlow’s up-to-date COVID-19 webpage, and regularly visit Carlow’s primary social media channels (Facebook, Twitter, Instagram, LinkedIn). These are all reliable sources of centralized information regularly being disseminated through the Internal Response Team.

Consistent with our mercy heritage, we soon will begin sharing reflections and stories of encouragement and support several times a week with our internal community. These messages will be sent through our Center for Mercy Heritage and University Communications.

Additionally, know that the university’s intranet (currently known as myPortal) is a repository of helpful links to resources that will support faculty, staff, and students during this modified mode of operations.

The health, safety, and well-being of Carlow’s faculty, staff, students, and local community remain our highest priority. Adhering to CDC guidelines, the Internal Response Team will continue to work with the Allegheny County Health Department, Governor Wolf’s Office, the Allegheny County Executive, Pittsburgh university presidents, and numerous other agencies to make well-informed decisions that are in the best interest of the university and the community.

Thank you for your commitment and support of the University during this unprecedented time of global challenge. Consistent with our vision, we remain committed to providing transformational learning experiences for our students and working together as a community.


Suzanne K. Mellon, PhD