Bookstore, Grace Library provide key information for Carlow community

University Communication to Students, Faculty, and Staff
Distributed: 03/17/2020
Posted: 03/17/2020

Dear Carlow University Campus Community,

We continue to monitor the rapidly unfolding COVID-19 developments and are committed to regularly disseminating information to support and inform the Carlow University Community as expediently as possible.

Rapidly changing conditions such as those we are experiencing can be disconcerting. It is critically important to take care of your own personal health and well-being during these trying times. We are sharing a SAMHSA article titled “Taking Care of Your Behavioral Health.” We encourage you to review this material and share the information as needed with others. We hope you’ll find it helpful.

Below are two important updates from the Carlow University Bookstore and Grace Library.

What defines the Carlow Community is how we pull together and care for each other during these challenging times. Our highest priority continues to be the health, well-being, and vitality of our students and the Carlow community. Thank you for your efforts to that end.

Internal Response Team

From Barnes & Noble:

Barnes & Noble College is diligently monitoring reports from the Centers for Disease Control and Prevention as well as the Allegheny County Health Department and University administration for updates and guidelines in regard to COVID-19. We have been, and continue to be, proactive in our approach to keep our stores clean. On a frequent basis, we are wiping down counters, door handles, equipment, and other frequently touched surfaces. Additionally, we continue to encourage employees to regularly wash their hands with soap.

In regard to bookstore operations for customers, the physical store location will be closed per County guidelines until further notice. Most normal bookstore services, such as buying books for summer classes, returning rentals, and ordering school spirit products are still available online with free shipping options. Customers can go to Carlow's online bookstore to place orders.

Staying true to our mission of supporting student success, we are excited to announce we have joined with VitalSource to provide free access to digital textbooks through the remainder of the Spring 2020 term. To get started, students should visit VitalSource. Before students can begin searching for and reading e-books, they will need to log in or create a Bookshelf account with their institution-provided email address.

Students can start ordering books for summer classes on the bookstore website immediately, and the bookstore will fulfill their orders as inventory becomes available. Many textbooks are available for instant download in digital format.

Spring textbook rentals are due back to the bookstore on May 8. Students can retrieve a free shipping label to ship any rented textbooks back to the bookstore. All students who rented textbooks will also get reminder emails about when their books are due, which include links to the shipping return process.

Textbook buyback is currently unavailable at the campus bookstore while we are closed.

Please continue to visit the bookstore webpage for any updates or changes that may occur. The health and safety of our employees, as well as the students, faculty and alumni we serve, remain of the utmost importance to us.

Thank you,

The Carlow Bookstore Team

From Grace Library:

Beginning Tuesday, March 17, Grace Library will operate on reduced hours. It will remain open during the following times:

Monday–Friday: 8am–4:30pm
Saturday–Sunday: Closed

The library staff asks that anyone using the library please practice social distancing and other CDC-recommended precautions, including frequent hand washing and coughing into your sleeve or elbow. We have provided hand sanitizer at the Circulation Desk and will be cleaning periodically throughout the day.

Please also remember that Grace Library has online resources such as eBooks, online databases, and academic journals available to students, faculty, and staff who are off-campus. eReference services are available by emailing or by clicking “Request a Consultation” on our Contact Us page. We will do our best to get back to you as quickly as possible.

Thank you.

Alyson Koenig
Access Services Librarian