Residential life, dining, student services still available for students

Distributed: 03/13/2020
Posted: 03/13/2020

Dear Students,

NOTE: This is one in a series of communications released by the University. If you have not previously received these, or desire to easily review all, please link into the Carlow Alert tab on the Carlow homepage at There you will find “Carlow University Updates,” “Carlow University FAQ” and “Relevant Resources.”

As this COVID-19 situation rapidly unfolds, and we prepare for a shift to online and alternative modalities, I would like to thank you for your patience as we navigate through this fluid, unprecedented pandemic.

I recognize that you may be experiencing a range of emotions, perhaps none more so than our graduating seniors who are anticipating commencement and the closure of this chapter of their lives.

We continue to make decisions based on guidance from the Centers for Disease Control and Prevention and the Allegheny County Health Department. We encourage you to stay informed by visiting these sites as well to get the most up-to-date information.

Prevention and Care

Taking continued preventative measures remains our highest priority and best defense against COVID-19. Therefore, first and foremost, we ask that if you are symptomatic OR have any reason to believe you have come into close contact with someone who has been diagnosed with the COVID-19 virus, please remain home, self-isolate, and call your medical provider or the Allegheny County Health Department at 412-687-2243. Please do not come to campus if you have doubt regarding your health.

Additionally, we ask that students self-report medical directives to self-isolate to Carla Bergamasco in Counseling and Health Services.

Finally, when not experiencing any symptoms, take basic precautionary measures to prevent the spread of influenza and other illnesses including frequently washing your hands per CDC guidelines, coughing into your arm, and social distancing from large public gatherings.

Residential Living 

The residence halls are currently open only to those who requested to stay for Spring Break. They are scheduled to fully reopen as planned on Sunday, March 15, at 8:00 a.m. Residence Life team members will continue to support a community-oriented living experience.

In consideration of the health and well-being of all our students, and in the interest of preventing the potential spread of the Coronavirus on campus, students may opt to commute immediately or at some time before the semester’s end. Residence Life staff will be on hand daily starting Sunday, March 15, from 8:00 a.m. until 8:00 p.m. to coordinate potential departures. Please arrive and depart between those times of day. No determinations regarding room and board billing adjustments have been made at this time but are currently under review.


Meal services will resume on Sunday, March 15, with modified hours. Over the next few days, you will continue to receive updates regarding dining services.

Recreational Facilities 

St. Joseph’s fitness center was closed yesterday and today for cleaning sanitization and will reopen Monday, March 16. Users will be expected to follow posted cleaning guidelines after each use, and the university will maintain additional cleaning measures that may occasionally result in service disruption.

Counseling and Health Services

We understand that the pandemic has created a great deal of unknowns, enhancing the prevalence of anxiety, stress, and health issues. Students will have access to counseling and health services in person once a phone screening has been conducted. Please call 412-578-6474 before going to the Health and Counseling Center during operating hours. Consultation and referral services are available by telephone per the Health Insurance Portability and Accountability Act of 1996 and licensure and compliance guidelines.

Center for Academic Achievement

The CAA will still offer academic support for students, but in different ways and on a more limited basis. All face-to-face appointments between now and March 22 will be cancelled while we plan for the transition. E-tutoring appointments for writing will still be conducted by our professional tutor staff during the week of March 22. Once in place, we will send a follow-up message that contains details of CAA support services from March 23 through the end of the Spring 2020 semester.

Disabilities Services

In light of the shift to online and alternate modalities of course attendance, the DSO is aware that some students may need to consider adjustments to their accommodations. We are working closely with faculty to help determine what course changes will need to be addressed, and we will work on a case-by-case basis with each student. The DSO can meet with you via phone call, Skype, FaceTime, or WhatsApp. If you would like to discuss your accommodations or any other concerns you have, please email or call 412-578-6257 to make an appointment with Jackie Smith.

Federal College Work Study Program

Given the fact that classes (other than online) are now set to resume the week of March 23, university work study students are not expected to return to work the week of March 16.

However, if a student is available and wishes to work during the week of March 16, he or she may do so, provided that the respective department approves. Work study students should communicate their plans directly to their supervisors.

Athletic Participation and Events

In-season teams will continue participation and competition schedules as dictated by the NAIA national and conference commissions. At present, the President’s Council of the River States Conference has suspended play until March 31 to allow time to evaluate this fluid situation. Out-of-season athletic practices and requirements will shift to summer program format. The coaching staff will communicate these details. All competitions will continue to be livestreamed for spectator viewing.

All events and gatherings comprised of 25 or more participants will be cancelled until further notice per CDC guidelines. Student Affairs staff will be available to work with clubs and organizations on adjustments and future planning. Please contact Erin Boyles, 412-578-8774.

Campus Ministries

Sunday evening and daily Mass has also been suspended for the rest of the semester. All staff will continue to work regular hours. Siobhan DeWitt is available to you via e-mail or phone: 412.578.6651 or Our chaplain, Father Paul, can be reached via e-mail.

Career Development

The Office of Career Development will continue to deliver services in several ways:

  • Students can schedule appointments via Handshake and choose to meet via Skype, phone and in person (as needed).
  • Resumes and cover letters can be uploaded to Handshake for review, and multiple tip sheets are available under the ‘Resources’ tab.
  • Thousands of jobs and internship are posted on Handshake with messaging options to connect directly with hiring managers. A full listing of services is available here.

Contact Career Development

Financial Concerns

We continue to field questions regarding our response to financial concerns related to the shift in service delivery. While we do not have specific information at this time, the management team is reviewing appropriate measures that will be taken to continue student engagement toward degree completion.

As this pandemic unfolds, we will continue to communicate updates that include greater detail to existing questions. Additionally, please continue to refer to the Frequently Asked Questions section on the Carlow University website.

In this year during which the university has a particular focus on our Sacredness of Creation core value, student health and wellbeing remains our utmost concern. As our founders who came before us, I am confident we will draw on our personal and collective resiliency to overcome the current challenge.

Thank you for your understanding and cooperation during this unprecedented time.


Timothy P. Phillips, PhD
Vice President of Student Affairs & Dean of Students