Info Desk

Hours: Mon-Fri, 8am to 8pm | Sat 8am to 5pm | University Commons, Second Floor

Carlow Help! Services

What can we do for you? 

Carlow Help! Services is made up of current Carlow Students who are the first line of contact for the on-site Carlow Help! Service support team. Our team is trained to handle issues such as password reset, questions about CelticOnline or email, loading paper and toner in printers, technological issues in the residence halls and much more.

Consider us as a one stop shop to:

  • Answer general questions and provide information about Carlow's campus and services
  • Assist with password resets, technology support, setups, and lending
  • Reserve rooms for studying, meetings, and presentations
  • Publish your message to the screens across campus

Carlow Help! Services can be contacted by dialing 412-578-8700 or extension 8700 from a phone on campus. You also have the options to send an email to or use the self-ticketing system to submit your request via the Carlow Portal site.    

Get Help! 
Location: University Commons, 2nd Floor, Information Desk
Information Desk Hours: Mon-Fri, 8am to 10pm | Sat 8am to 5pm

HELP! Services 
Help! Services is available 24/7 and can assist you with any questions or challenges that you might have accessing Carlow’s technology resources. Be sure to have your Carlow ID number available.


To change or recover your password, click on the following:

Celtic Online callout

Log in to CelticOnline

CelticOnline is Carlow’s official campus Learning Management System (LMS). This web-based platform for teaching, learning, and collaboration is powered by Schoology.     

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