Residence Hall FAQs. Two students talk in one of Carlow University

 

General

1. What is in my residence hall room?
2. Are there laundry facilities in the residence halls?
3. Is there a common lounge in the residence hall?
4. How do I obtain my ID card?
5. How do I sign up for housing?
6. How do I select a roommate?
7. When will I find out who my roommate will be and where I will be living?
8. What are the visitation hours?

What To Bring

9. What can or should I bring?
10. Can I bring a carpet for my room?
11. May I have a microwave or other appliances?
12. Should I bring an extension cord?
13. How can my room be decorated?
14. May I bring a pet to school?
15. May I bring my own furniture?
16. Is cable TV available?
17. What size sheets do I need?
18. Am I able to hook up my computer in my room?
19. May I bring my bicycle?

Policies 

20. Are rooms inspected for damage?
21. Am I responsible for damage of University property?
22. Is smoking permitted in the residence halls?
23. Am I allowed to have a car on campus?
25. What if I lose my key and/or ID card?
26. What should I do to ensure the security of my property?
27. What are the bathroom facilities like?
28. What will my address be?
29. Am I required to leave the residence hall during holiday/vacation breaks?

Student Services

30. How can I get involved?
31. Where do I eat?
32. What if I get sick?
33. Is there exercise equipment available?
34. Is there a counselor on campus?
35. Are there jobs available on campus?

Safety and Security

36. How secure are the residence halls?
37. Are my belongings insured?
38. Where do I go if I have other questions regarding my living on campus?

Roommate Matching and My College Roomie

39. How does roommate matching work with My College Roomie?
40. What are some of the features of My College Roomie?
41. Where can I find my Carlow email address?
42. What if I already chose my roommate?
43. Can I still login to My College Roomie if I already have a roommate?

Scroll to view all of the responses to the frequently asked questions.

General

1. What is in my residence hall (dorm) room?

Each resident is provided with a bed, dresser, closet, bookshelf, micro-fridge, air conditioner, desk, and chair. All rooms are carpeted.

2. Are there laundry facilities in the residence halls?

Card-operated washers and dryers are located on each floor of the residence halls. Students pay $5.00 for a laundry card that can be reloaded throughout the year with funds to use the washers and dryers. It costs $1.50 per wash and $1.50 per dry. 

3. Is there a common lounge in the residence hall?

There are 12 lounges throughout the residence halls. 

4. How do I obtain my ID card?

Each student is provided with a photo ID card that must be carried at all times. The ID card is used to gain access to the residence hall, as well as many other buildings on campus, as a library card and a meal card. New students receive their card during New Student Orientation. You do not have to renew the card each year.

5. How do I sign up for housing?  

Application materials for housing and food service will be forwarded to students who have been accepted and have paid their admissions deposits. Learn more about the student housing process here.

All students must carry a full-time course load (12 credits or more) to live in the residence hall. In keeping with the policies and philosophy of the University, the Office of Campus Life does not discriminate when providing housing with regard to race, color, sexual orientation, creed, or age.

6. How do I select a roommate?

As new and returning students declare their intent to live on campus, they receive access to Residence. In Residence students use their Carlow credentials to complete their housing and meal plan agreement, a roommate matching profile, and to search for and select a roommate.


7. When will I find out who my roommate will be and where I will be living?

New Students: You will receive your housing assignment mid-July. Your assignment will include your room number and mailbox number. You will also receive your roommate's name and e-mail address. 

Upperclassmen: Room lottery is held in March. Returning students are responsible for finding a roommate. 

8. What are the regular visitation hours?

To ensure that visitors to the residence hall do not compromise the safety and privacy of resident students, all students shall have the privilege of visitation in accordance with the general policies of the residence hall and the specific rules of the individual floor. Carlow Dispatchers and RAs are responsible for organizing and supervising visitation in the residence hall. The student must escort his/her guests at all times. Each resident is responsible for the actions of his/her guest, including damages. Residents must sign in their guests upon their arrival and sign them out upon their departure at the front desk. Each resident may sign in three (3) guests at a time. All guests must relinquish photo IDs which display name when signing in. A guest pass will be given to the guests. In the event a guest does not have a photo ID, the resident student may use her ID. Only one (1) guest may be admitted in this case. Visitation hours are set as Sunday through Thursday, 10am-12am [midnight], Friday and Saturday, 10am-2am. Visitors of a resident student can be signed into the student Commuter Lounge after visitation hours until 3am.

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What To Bring

9. What can or should I bring?

Some suggestions: TV, laundry bag/basket, computer/laptop, alarm clock, iron, desk lamp, eating utensils, bowls, cups, pitchers, pillow(s), mattress pad, comforter/blanket, dish soap, regular twin-size sheets, air fresheners, towels, washcloths, under-the-bed boxes, shower flip-flops and caddy, bathrobe, toiletries, hygiene supplies, trash can, hangers, flashlight, batteries, posters and poster putty, daily planner, first aid kit, extension cord, surge protector. Refer to our list of what to bring for more ideas.

10. Can I bring a carpet for my room?

There is no need since all dorm rooms are equipped with wall-to-wall carpeting.

11. May I have appliances?

Cooking is prohibited in residence hall rooms. The use of other electrical devices such as iPads, bluetooth speakers, curling irons, and hair dryers is permitted providing such devices are plugged within the room do not exceed the amperage limits of the circuit within the room. UNAUTHORIZED APPLIANCES INCLUDE: Electric blankets, electric potpourri pots, kerosene or electric heaters, toaster ovens, blenders, octopus-type electric plugs, and sun lamps. The operation and maintenance of electrical appliances are the full responsibility of the student. All electrical appliances must be kept in good working condition and are subject to inspection by college employees. The college also reserves the right to confiscate unauthorized, dangerous electrical appliances.

12. Should I bring an extension cord?

For safety reasons, if you need to use extension cords, please make sure you use heavy-duty cords with a minimum of 14-gauge wire. If you use surge protectors, please make sure that they are heavy duty with a self-tripping breaker.

13. How can my room be decorated?

You and your roommate will have a great deal of freedom to put a “personal touch” on your room! We welcome you to do this but ask that you use white hanging putty, push pins, removable Command strips, or thumb tacks. Please do not use double-sided or duct tape as these will leave a heavy residue and/or remove the paint. In order to help ensure that there is a clear exit from the room in case of emergency, you are not permitted to hang tapestries from the ceiling or in front of the door. Also, because of the damage caused by self-adhesive decals and nails/bolts, we ask that you refrain from using them. Halogen lamps are not permitted in the hall due to fire safety concerns.

14. May I bring a pet to school?

If your pet is a fish, he or she is welcome. There is a 20 gallon limit on aquariums. During extended breaks/vacations, you are not required to unplug the aquarium. Please leave all other pets at home.

15. May I bring my own furniture?

Furniture owned by students is not allowed in rooms without permission from the Office of Campus Life. Please realize that all of the University provided furniture must remain in your room. The University provides each student with bed, mattress, desk and desk chair, dresser, closet, and a bookshelf. Furniture cannot be stored during the year. University furniture not originally designated to student rooms is not allowed in residence rooms. It is a fire hazard to put up additional drapes in order to divide or partition rooms and/or to block the entrance to the room.

16. Is cable TV available?

There are TVs in nearly every lounge and students also gain their own personal Comcast account for live, streaming HDTV and DVR. 

17. What size sheets do I need?

The beds are equipped with twin XL mattresses.

18. Am I able to hook up my computer in my room?

Yes, all rooms are wired for two (2) computers. There is also WiFi available, but it is recommended for you to use an Ethernet cord for faster speed. The Information Technology Department provides lab assistants as support service for all computer needs. Some of the labs are in buildings with limited hours and some are in areas available for use 24 hours a day. There is a computer lab located on the 3rd floor of Frances Warde Hall. 

19. May I bring my bicycle?

Yes. Bikes must be stored in student rooms. They may not be kept in lounges, stairwells, or halls. 

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Policies

20. Are rooms inspected for damage?

You are responsible for any damage that may occur in your room and will be billed accordingly. Your RA will review the room with each occupant at the beginning of the term and each roommate will sign a room inventory/damage form. At the end of the school year (or when a student moves out of the room) the RA will again review and assess the room for damage with the students. University officials, including RAs, may enter a room for health, safety, or welfare of students, the performance of maintenance, or the enforcement of University regulations. Announced or unannounced room inspections may be made throughout the year for maintenance concerns. Tampering with any residence hall door to hinder one’s entry/exit is strictly prohibited and will result in a charge for any resulting damage and/or disciplinary action. Students are not to enter someone's room without the resident’s permission. Students in violation of this policy may be charged with trespassing. Your room should be kept clean to avoid health hazards.

21. Am I responsible for damage of University property?

Damage or theft of University property occurring in common areas is the joint responsibility of the occupants sharing the facilities. Occupants will be billed for damage or theft. Damage or theft in lounges, study rooms, and bathrooms, etc., located on the living areas of the residence hall will be billed to students living in the area. Misuse or abuse of facilities (i.e. TV lounges, study lounges, hallways, laundry rooms, and elevators) may result in damage charges and/or result in the restriction of its use.

22. Is smoking permitted in the residence halls?

To create an environment that promotes and reinforces healthy, responsible living, smoking is strictly prohibited in all buildings on the Carlow campus. Carlow University is a smoke-free campus.

23. Am I allowed to have a car on campus?

Due to severely limited parking, resident students cannot purchase a permit to park on campus.

25. What if I lose my key and/or ID card?

If you require a new ID card and/or a room key because of loss, damage, or theft, you can obtain the ID card from the Dispatch Office, and a key from the Office of Campus Life at a replacement cost of $25.

26. What should I do to ensure the security of my property?

You should keep your room locked at all times. Do not leave cash, jewelry, or other valuable items in the open. If you notice anything or anyone unusual in the building, please report this immediately to a staff member of a campus police officer.

27. What are the bathroom facilities like?

Each floor has a common bath with a number of sinks, toilets, and showers. Shower shoes, a robe and a carrying case for your toiletries are recommended. The shower stalls are single occupancy only. Under no circumstances may two or more people be in the shower together.

28. What will my address be?

All resident students are assigned a mailbox. All mail should be addressed as follows:

Your First and Last Name
3333 Fifth Avenue
Carlow University
Pittsburgh, PA 15213

A post office and the student mailboxes are located on the first floor of the University Commons. 

29. Am I required to leave the dorm during holiday/vacation breaks?

The residence halls are closed for designated holiday breaks (Fall Break, Thanksgiving, Winter Break, Spring Break, and Easter). Students will be expected to make travel arrangements in advance so they are prepared to leave at the appropriate time. All campus facilities are closed during holiday breaks.

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Student Services

30. How can I get involved?

There are many programs/activities offered by the Office of Student Activities which you are encouraged to participate in and perhaps even help plan and coordinate.  

31. Where do I eat? 

Dining Services runs a full-service cafeteria is located on the Ground Floor of Tiernan Hall and serves lunch and dinner, and brunch on Saturday and Sunday. Carlow also featurues two smaller cafes, one on the second floor of University Commons called Frank's Cafe, and Celtic Cafe in the AJP building. Carlow University resident students are required to participate in the meal plans offered on campus.

32. What if I get sick?

The Health Services Center provides for the health needs for all students. The office is located in Frances Warde Hall, 4th floor. The hours are Monday through Friday: 9:00 a.m. - 4:30 p.m.

33. Are there wellness services available?

Wellness and Fitness Services provides healthy lifestyle strategies and wellness education to the Carlow community through special events, classes, workshops, and seminars. The department offers individualized exercise programs to the students, faculty, and staff that improve fitness levels and promote cardiovascular health. There are two fitness centers on campus for student use.

34. Is there a counselor on campus?

The Counseling Center exists to provide students with a safe place in which to talk about their concerns and feelings in a confidential, non-judgmental setting, either in a private session or by participating in a support group with other students. The Counseling Center is located on the 4th floor of Frances Warde Hall.

35. Are there jobs available on campus?

The University participates in the Federal Work-Study Program. To see if you are eligible for this program, you should contact the Financial Aid Office at 412.578.6058. There are also a variety of non-work-study jobs on campus that students can apply for, such as SPiRiT ambassadors or CAA tutors.

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Safety and Security

36. How secure are the residence halls? 

The Carlow University Police Department is located on the main floor of Frances Warde Hall. Police officers are on duty 24 hours a day, 365 days a year. The front desk of the residence hall is staffed 24 hours a day. The bottom level entrance of the residence halls can be accessed Monday through Friday 6am-9pm. After 9pm, all students and guests must enter by the 3rd floor entrance. An ID is required at all times to gain entrance to the residence hall. If there is an emergency, Carlow Police can be contacted via 412-578-6007.

37. Are my belongings insured?

The University assumes no legal responsibility for the loss of or damage to personal property due to insufficient or excessive heat, fire, smoke, water, the elements, or action of third party. Residents should carry insurance protection for their personal belongings.

38. Where do I go if I have other questions regarding my living on campus?

After you arrive on campus, your RA is always a good person to start with. If they can’t help you, they’ll put you in touch with someone who can. If questions arise before you arrive, please feel free to get in touch with us at the Office of Residence Life.

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Roommate Matching 

39. How does the roommate matching work?

Please see the section of our webpage about room selection.

40. Where can I find my Carlow email address?

If you do not have your Carlow email yet, please contact Carlow University's Help! Services at help@carlow.edu for your email and password.


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Contact Residence Life

#219 University Commons
Phone: 412.578.8776
Email: reslife@carlow.edu