photo by Renee Rosensteel
The future is taking shape in Pittsburgh, and Kimberly Andrews,
MBA '13 has a role in the innovation at the rideshare and
autonomous vehicle company Uber.
"Carlow left me with ambitions and dreams, and a desire to do
something great," Andrews said.
Entrepreneurial at heart, Andrews' sheer grit and determination
helped her climb the ladder from the bottom at Uber, where she is
now a member of the Advanced Technologies Group.
Three years ago, she took a job driving for Uber. The decision
put her in the driver's seat of her career in more ways than one.
When a customer requested a ride from Monroeville to Manhattan,
Kimberly discovered "a trip of a lifetime."
The unusually high fare required her to get approval for payment
at her local Uber drivers' center. A customer service
representative helped her and also told her about other jobs within
the company. Shortly after, she landed a new position at Uber
helping to manage driver accounts.
Once inside the workplace, she felt encouraged to make a
Andrews made a habit of participating in employee surveys to
provide the company with feedback. On a lark, she sent a direct
email to the distributor of one of the surveys.
The email led to her next opportunity. After some conversation,
she was invited to participate in a marketing campaign. Uber flew
her to Hollywood - the only employee from the East Coast - for a
Andrews also brought to Uber an appreciation for diverse
perspectives. She once asked a general manager, "What will Uber do
to support the promotability of minorities." From there, she became
involved in surveying and speaking about the company's inclusion
Andrews is now a board member for Women of Uber and the
organization's community co-lead. With membership expanding
nationwide, she directly sets goals for the organization across the
"It was at Carlow that I practiced communication skills. I
learned to look people in the face and ask the right questions. I
learned to identify problems, create solutions and constantly seek
opportunities to create embedded stability within my organization,"
Earlier this year, Andrews took another new role - a Mission
Specialist position in Uber's Advanced Technologies Group - where
she is involved in developing autonomous technology. The technical
role would have intimidated some, but not Andrews.
"I don't have a technical background, but they loved my attitude
and ambition and trained me in a technical role," she said.
Kimberly draws inspiration from a personal mantra: "It doesn't
matter what others believe; the only thing that matters is that you
believe in yourself."
Uber's work in autonomous vehicles is already changing the
Pittsburgh landscape. With growth in the transportation industry on
the horizon, Carlow looks forward to seeing Andrews next