Hours: Mon-Fri, 8am to 10pm | Sat 8am to 5pm | University Commons, Second Floor

Carlow Help! Services

What can we do for you? 

Carlow Help! Services is made up of current Carlow Students who are the first line of contact for the on-site Carlow Help! Service support team. Our team is trained to handle issues such as password reset, questions about CelticOnline or email, loading paper and toner in printers, technological issues in the residence halls and much more.

Consider us as a one stop shop to:

  • Answer general questions and provide information about Carlow's campus and services
  • Assist with password resets, technology support, setups, and lending
  • Reserve rooms for studying, meetings, and presentations
  • Publish your message to the screens across campus

Carlow Help! Services can be contacted by dialing 412-578-8700, 1-866-767-9509 or extension 8700 from a phone on campus. You also have the options to send an email to help@carlow.edu or use the self-ticketing system to submit your request via the Carlow Portal site.    


Get Help! 
Location: University Commons, 2nd Floor, Information Desk
Information Desk Hours: Mon-Fri, 8am to 10pm | Sat 8am to 5pm

HELP! Services 
Help! Services is available 24/7 and can assist you with any questions or challenges that you might have accessing Carlow’s technology resources. Be sure to have your Carlow ID number available.

412.578.8700
866.767.9509 (Toll-free)
help@carlow.edu   

To change or recover your password, click one of the following:
mypassword.carlow.edu: Change your password and enroll for password recovery.
mypasswordrecovery.carlow.edu: If you forgot your password and have previously enrolled in password recovery.

Celtic Online callout

Log in to CelticOnline

CelticOnline is Carlow’s official campus Learning Management System (LMS). This web-based platform for teaching, learning, and collaboration is powered by Schoology.     

Apply Now!

It's free and easy

Applying to Carlow is just your first step into a much larger world -- and it's a step you'll be happy you made.      

Take a Tour

Come see us!

Carlow's beautiful campus, situated at the top of the Oakland neighborhood of Pittsburgh, is a must-see (especially if you want to come to school here).