Carlow University - Client Satisfaction Survey

	Client Satisfaction Survey
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University Communications & Community Relations Client Satisfaction Survey

Your feedback is important

Your feedback assists us in our ability to provide you with professional, effective, and timely creative services to provide quality print publications for your audience and the Carlow University community. Thank you for taking the time to fi ll out this survey.

1. What type of publication did you produce with University Communications and Community Relations?
Brochure Poster	Flyer Program	Newsletter Postcard
Other

2. Did you receive courteous and professional service?
Yes	No

3. Was your meeting with your University Communications and Community Relations representative helpful?
Yes	No	Not Applicable

4. Did you request a price estimate before work began?
Yes	No
If "Yes," how long did it take to receive an estimate?
3 days or less	4 to 7 days	Longer than 7 days

5. Did you receive and approve the project time line and deadlines?
Yes	No

6. Were you given frequent and necessary updates throughout your project?
Yes	No

7. Was your project delivered in a timely manner?
Sooner than expected	On time	Later than expected
If later than expected, were you told of the time delay in advance of your deadline?
Yes	No

8. Were you pleased with the finished printed piece?
Yes	No

Your Comments

Carlow University is accredited by the Middle States Commission on Higher Education
The Middle States Commission on Higher Education is an institutional accrediting agency recognized by the
US. Secretary of Education and the Council for Higher Education Accreditation.