Carlow University invites applications for the position of
Computer and Media Specialist. The Computer and Media Specialist
has responsibility for technology support and creative solutions
for computers, audio-visual and media support.
In conjunction with other team members, this position is
critical to the strategic success in providing optimal operations
and security of the campus technology environment. The incumbent
provides computer and media support for students, faculty, staff,
Sisters of Mercy, and guests of the various sites of Carlow.
- Build and
install software images, prepare, deploy and repair computers,
tablets, network devices and phones.
printing, digital imaging and telecomm services
inventory of equipment through check-in/check-out procedures
connectivity of network peripherals, including assistance in
implementation of new instrumentation or curricular electronics
- Support audio
and visual media requests through set-up and recording events and
- Support media
technology in classrooms, learning spaces, resident halls and other
technical support for campus customers via telephone, web, e-mail
and in-person contact methods
- Participate in
research, analysis, proposals and implementations of solutions to
improve business processes and functions
and reflect an understanding of and commitment to the mission and
core values of Carlow University and the Sisters of
The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned.
Specific duties and responsibilities may vary based upon
knowledge and experience of network cabling connections
(termination and metering)
installing software for a fleet of computers while maintaining
licensing and consistency measures
technical experience in computer, printer and peripheral
technical experience in audio-visual delivery, from installation to
- Proven timely
response and successful completion of requests, to the satisfaction
of the customer
trouble-shooting and showing creative solutions to technology
- Required: An
Associate's Degree in a technology-related field such as Computer
Science or Information Science, or comparative work experience.
efficiency and creativity with a problem-solving attitude to fully
completing tasks while ensuring customer satisfaction
Excellent written and verbal communication skills along with strong
organizational and interpersonal skills.
Ability to relate and communicate in a positive way to the many
constituencies of the University.
Performance Metrics, per fiscal year
- Implementation of one creative technological tool or service
that aligns with the core strategic goals of the University.
- Key engagement in development of one process or protocol to
improve business efficiency
This position is full-time at the Oakland
campus. Coverage will be generally Monday through Friday with
two days each month on-site for Saturday courses and two days each
month supporting satellite center(s). Night/weekend work will
be required during critical periods such as installations and peak
Carlow University employees commit themselves to the highest
standards of ethical conduct. They commit to act with
integrity, treat others with respect and dignity, carefully steward
the University's resources, avoid conflicts of interest or
commitment, maintain confidentiality, and to comply with legal and
Send cover letter and resume to HR5@carlow.edu.
Carlow University is an Affirmative Action/Equal Opportunity
employer by choice. We value diversity and we are committed to the
recruitment of underrepresented groups.